Knowledgebase

Why can't I login or sign up while using Internet Explorer 11?

This might be caused by Internet Explorer's default security settings. Try changing your privacy settings to "Low" by doing the following:

  1. Open IE11, and choose Tools Internet Options
  2. Click the Internet Explorer tab
  3. Move the slider down to set the setting to "Low"
  4. Click "Apply" or "OK" to save the change

Please refer to the image on the right if you are unsure which settings window you need to be on. You may click on the image to view it in full size.

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